Hotel Services

  • 24 hours Reception
  • 24 Hour Room Service
  • Airport Transfers
  • Concierge Services
  • Business Center
  • Wireless Internet Access
  • Tours, Excursions & Car Rentals
  • Babysitting (Chargeable)
  • Currency Exchange
  • Laundry & Dry Cleaning
  • Free Car Parking
  • 24 Hours Security
  • Visa Assistance
 

Hotel Policy

As a guest at Welcome Hotel Apartments, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be advised that all guests including children staying at Welcome Hotel Apartments are required to present valid identification upon check-in which may be either a passport or National ID. * UAE Nationals can check-in with either a passport, National ID or a valid UAE driving license. Please be aware of the following policies:

CHECK-IN TIME-14:00 hrs & CHECK-OUT TIME-12:00
An early check in and late check out is subject to availability and additional charges may apply.

CANCELLATION/PREPAYMENT
The hotel accepts cancellation of your booking at no charge 72 hours prior to your arrival date; or, in case of Late Cancellation or No-Show, 1 night charge will be applicable

CHILDREN AND EXTRA BEDS
Children should be under the age of 12 to qualify for this rate when booking. Additional cots can be provided on request & additional charges may apply

PETS
For the comfort and safety of all guests, pets are not permitted.

SMOKING
Smoking in some rooms is permitted. Please request a smoking room at time of booking to ensure availability for your stay.


GUESTS WITH SPECIAL NEEDS
We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.


CREDIT CARDS
All major credit cards are accepted.

LOST & FOUND POLICY
All lost and found items are deposited with housekeeping department for a month and later shifted to the nearest police station.